Femek Essential (‘we’, ‘us’, ‘our’) operates femekessential.co.za. This policy explains how we collect, use and protect your personal information when you use our website, place orders, or contact us via WhatsApp or email. By using our site you consent to this policy
Who we are
Our website address is https://femekessential.co.za. We are based at 32 Alwen Rd, Evans Park, Johannesburg, South Africa.
Comments
When visitors leave comments or reviews on the site we collect the data shown in the form, and the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you place an order on our website, cookies will be used to manage your cart and checkout process. If you create an account, cookies will keep you logged in for your convenience.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
To process your order we share your delivery details with our courier partners. To process payments we share necessary information with PayFast, our secure payment processor. We do not sell or share your data with any other third parties.
How long we retain your data
Order information is retained for accounting and legal purposes for 5 years. Account information is retained as long as your account is active.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you, except data we are required to keep for accounting, legal or security purposes. To make a request, contact us at femekessential@gmail.com.
Where your data is sent
Your order and payment information is processed securely through PayFast. Delivery information is shared with our courier partners to fulfil your order. We do not transfer your data outside South Africa except where necessary for payment processing.
Contact Information
For any privacy related questions, contact us at: Email: femekessential@gmail.com WhatsApp: +27 78 685 7052 Address: 32 Alwen Rd, Evans Park, Johannesburg, 2092